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Frequently asked questions (FAQ)
Who can participate in the TMT rewards program?
A person who chooses The Market Team as their go to realtor. By either being a past or present client, or if you refer someone to our team you are automatically eligible to become a part of the TMT rewards program.
Does the TMT Rewards program cost anything to participate?
Nope! This is a thank you for our clients and to those who continue to demonstrate their appreciation by referring new clients to us.
How do I make sure I am considered and up to date on the giveaway?
- Be sure we are your go to realtor and the only agent you would recommend to others.
- Respond promptly to emails you receive in regard to the giveaways; they are a first come first serve basis.
- Make sure we have your updated contact information (email, address and phone number) so that you can be promptly notified. Include spouse’s email too if applicable.
- Like and join our private Facebook group for access to the rewards community posts.
How many giveaways is my household eligible for?
There is no limit to how many giveaways you receive in a year. We host a giveaway once a month and per month you can receive just one giveaway.
Can my spouse and I both enter the giveaway?
Absolutely! The only thing is that you can only receive one giveaway per household each month.
How will I receive my giveaway?
You can pick up your giveaway at our office. The address is 11115 NE 14th St, Suite 104, Vancouver. Giveaways need to be pickup within 7 days. Under special circumstance please let us know if you are unable to come pick up within that time frame.
Do I only need to opt-in once to be included in the monthly giveaways?
For each monthly giveaway we will send you a notification including the giveaway details in an email. If you would like to be considered, then you must respond to that particular email. We will host a Facebook live session announcing all the winners, as well as send out an email and phone call. A complete list of that month’s winners will be included on the Facebook page as well.
How can I be upgraded to the SILVER and GOLD levels?
To move to the second tier SILVER level all you need is to send us 1 referral within a 6-month period or use The Market Team to buy or sell a property. To move up to the third tier GOLD level you just need to send us 3 referrals within a 12-month period.
What are the SILVER level benefits?
You will receive a Starbucks gift card preloaded with $10 on it and you will continue to receive $10 loaded on this card once a month for a total of 6 months. While you are in the SILVER level if you send us another referral then you will get an additional $25 loaded on your Starbucks card, plus an additional 6 months added to your term!
What are the GOLD level benefits?
You will receive exclusive invites to our hosted events and exclusive monthly giveaways! These will also be announced on the Facebook page and via email.
Can I still be included in the giveaways if I become a SILVER or GOLD level
member?
Yes, indeed! Being upgraded to another level does not hinder your eligibility for the monthly giveaways.
